Your Travel Agency is Illegal if it is not registered with the NCAA

Registration of Travel Agency in Nigeria is a must by any Travel Agent carrying on business in Nigeria. It is a violation of the Nigeria Civil Aviation Regulations (NCCR) for any travel agency to operate in Nigeria without registering with the Nigerian Civil Aviation Authority (NCAA). NCCR confers power on NCCA to register and issue certificates to travel agencies without which no travel agency shall operate in Nigeria.


Some of the provisions of the Nigeria Civil Aviation Regulations that backs up this direction are as follows

  1. “that no person shall undertake the business of travel agency in Nigeria without obtaining a Certificate or License issued by the NCAA”.
  2. The Civil Aviation Act. 2006, also empowers NCAA “to regulate, supervise and monitor the activities of Travel and other Aviation Agents operating in Nigeria.”

It is not enough for a Travel Agency to be registered with the National Association of Nigerian Travel Agencies as this does not equate the NCAA registration.


Application for the registration of Travel Agency is made in writing to the Director General, Nigerian Civil Aviation Authority (NCAA). The application shall be signed by a person duly authorized by the applicant. The Applicant is expected to make a non-refundable fee of N10, 000 for processing. The Application must contain the following Information:

  1. Name, head office and email address of the Applicant
  2. Type of services to be offered
  3. Number of offices owned by the Applicant

The Application must have attached the following required documents needed to register a Travel Agency:

  1. Certified true copy the Certificate of Incorporation of the Company;
  2. Certified true copy of the Memorandum and Articles of Association (the minimum PAID-UP share capital of one million (N1,000,000.00) Naira);
  3. Current Tax Clearance Certificates of the Company and each of the Directors (originals should also be submitted for sighting);
  4. Curriculum Vitae of the Directors;
  5. Details of Insurance Performance Bond to cover Agency obligation to the travelling public in case of default – Non BSP Travel Agencies only;
  6. Evidence of Agency Appointment by Airlines (if any) – General Service Agent applicants only;
  7. Evidence of IATA accreditation (if any);
  8. Corporate profile, including other aviation-related services being performed by the applicant;
  9. Duly completed application form – NCAA/TA.001;
  10. Receipt of payment of N10,000 (Ten Thousand Naira Only) non-refundable processing fee to the Nigerian Civil Aviation Authority.



The Authority may upon receipt of the Application by the Applicant carry out an inspection at the Office premises at the Applicant’s cost.

Applicants must have at least two full time qualified personnel with a minimum of two years’ work experience with an IATA Agency or airline ticketing/ reservation who must have successfully completed a course in Airline ticketing and reservation at a recognized aviation training institute.

The Authority may refuse to register an applicant who provides false information or falsified documents, this may attract additional sanctions as stipulated by the Regulations.


The validity of the registration is a year with effect from the date of issuance after which the Agent may apply for a renewal.\


There are popular Travel Agencies such as Wakanow, Travel Start, Travel Beta, Konga Travel, Flinch Glow, D and P Travels, Jumia Travel etc, there also a lot of Travel Agencies carrying on business on Social Media. The fact that they are popular does not however mean they are operating legally. NCCA maintains a list of registered Travel Agents and any Travel Agency not on this list is operating illegally in Nigeria.


The Nigerian Civil Aviation Authority (NCAA) has advised all intending travelers to stop patronizing unregistered travel agencies owing to the recent increase in reports of fraudulent ticketing practices by unregistered travel agencies. The agency has also instructed all duly registered travel agencies to display their certificates of registration or licenses in all their outlets. Any Travel Agency without this registration certificate is illegal hence registration of travel agency in Nigeria is a must.

Members of the public run a risk by carrying on travel business with Travel Agencies that are not registered. If there are any issues with a registered travel agency, such can be reported to the NCAA which is the regulatory body in charge of this industry for appropriate sanctions. It is advised that Travel Agencies do the Registration of Travel Agency in Nigeria before it is too late.

NCAA has directed the International Air Transportation Association (IATA) not to accredit any Agency without his Certificate of Registration, It is after registration that a Travel Agent can commence business on the IATA BSP platform.The NCAA  has also given all Travel Agenies (60) days within which to register and obtain NCAA’s Certificate of Registration, the ultimatum commenced from the 7th of May, 2019.


We are a private one-stop shop that helps businesses and start-ups manage statutory and regulatory compliance, engage with regulators and stakeholders and automate recurrent compliance process. We understand that ease of doing business in Nigeria can be an illusion, but we are helping to change the narrative by letting businesses focus on their customers, whilst we focus on their compliance in Nigeria. We are able to help Travel Agencies with the process of Registering with the NCAA and Obtaining a IATA Certification.

We are happy to discuss how we may help your business.

Powered by Froala Editor

We're here to help

Email Us Schedule Chat